Contact

Contact us


North & South America
Monday - Friday,
(excluding US public holidays)
9:00AM EST to 5:00PM PST,
Phone: +1 (678) 666 2880

Europe, Asia, Africa & Australia
Monday - Friday,
(excluding German public holidays)
MON - THU: 9:00 to 17:00 CET
FRI: 9:00 to 15:00 CET
Phone: +49 (89) 800 777 0

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Support


Phone

Our staff is available to respond via telephone to technical support form requests during our primary business hours.

Email

To receive technical support via Email please complete the technical support form.

Open-E Forum

Visit the Open-E FORUM for technical feedback and advices.

Knowledge Database

Please visit our Knowledge Database.

Hardware Compatiblity

Check the compatibility of your hardware with our data storage software using our product compatibility search engine.

Voluntary Product Accessibility Template (VPAT) Documents


A Voluntary Product Accessibility Template (VPAT) is a standard document showing how a software product meets key regulations of Section 508 of the Rehabilitation Act.

If you're interested in VPAT documents please send us an email: info@open-e.com

Our locations


Worldwide Headquarters
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2853 Wendy Springs Court
Marietta, GA 30062
United States of America
Phone: +1 (678) 666 2880
Email: info@open-e.com

European Headquarters

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Japan

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Central & Eastern Europe

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Take part in our live demos with Open-E Engineers

  • Several online meetings - each discussing a different Open-E JovianDSS functionality.
  • Chance to ask questions while and after the presentation.
  • Opportunity to understand how Open-E JovianDSS works without any installation or setup.